Right of withdrawal and withdrawal form
When you buy online, you have a 14-day right of withdrawal under the Norwegian Cancellation Act. The period runs from the day you receive the goods, or from the day of purchase for gift cards. You do not have to give a reason.
How to withdraw
Send us a clear statement within the period — by email to [email protected], or by filling in the form below. Then return the goods to The Lash Spot, Vogts gate 30, Oslo (or hand them in at the salon). You pay the return shipping. We refund the full amount, including the original shipping, no later than 14 days after receiving your notice, but may withhold the refund until we have received the goods.
Exceptions
The right of withdrawal does not apply to sealed goods unsuitable for return for health or hygiene reasons once unsealed, nor to online courses where you agreed that access starts immediately and acknowledged that you thereby lose the right of withdrawal. Gift cards can be withdrawn within 14 days if they have not been used.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract)
- To:
- Ushmend Beauty, Vogts gate 30, Oslo — [email protected]
- I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods (*) / for the provision of the following service (*):
- Order number (if known):
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is sent on paper):
- Date:
(*) Delete as appropriate.